Ablr Merchant & Customer Support [SG]
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I am an Ablr Merchant [SG]
Getting Started with Ablr
6
What is the benefit of joining Ablr?
Are there any fees that merchants have to pay to join Ablr?
How does Ablr work for my sales or checkout process?
How do I sign up as a merchant with Ablr?
Which payment gateways / platforms are you able to integrate with? May I add Ablr to an existing API-only integration?
View all 6
Customer Experience
6
How does Ablr work for my customers?
Do customers need to pay a fee to use Ablr?
How long does it take for my customers to complete a transaction?
What happens to customers who gets rejected, or face a failed transaction?
If my customer is late on payment, what happens?
View all 6
Commercial Terms and Support
5
What are the rates for using Ablr?
What is your minimum order amount?
How do refunds work?
What kind of support can I expect as a merchant?
Can I change or amend my instalment plans for my customers?
Business Support
2
Where can I access marketing materials?
Where can I get my API credentials?
I am an Ablr User [SG]
Getting Started with Ablr
8
What is Ablr?
Would I be charged any fees for using Ablr?
Who can use Ablr?
How do I register with Ablr?
How do I use Ablr?
View all 8
Managing Payments
14
How do I make payment?
What is default payment?
What types of cards can I use?
How do I see details of my transactions and my payment schedule?
Can the repayment date be pushed back?
View all 14
Order Issues & Refunds
4
How do I dispute a transaction?
Can I get a refund if I change my mind after the first payment? How do refunds work?
Why am I unable to place an order?
Why am I still being charged after I returned the product(s)?
Managing Account
8
How can I update my account details?
Why is there a restriction on age?
Why is my account suspended?
Why is my credit limit on the app zero?
What is my credit limit?
View all 8
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