Ablr Merchant & Customer Support [SG]

Getting Started with Ablr 6

• What is the benefit of joining Ablr?
• Are there any fees that merchants have to pay to join Ablr?
• How does Ablr work for my sales or checkout process?
• How do I sign up as a merchant with Ablr?
• Which payment gateways / platforms are you able to integrate with? May I add Ablr to an existing API-only integration?

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Customer Experience 6

• How does Ablr work for my customers?
• Do customers need to pay a fee to use Ablr?
• How long does it take for my customers to complete a transaction?
• What happens to customers who gets rejected, or face a failed transaction?
• If my customer is late on payment, what happens?

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Commercial Terms and Support 5

• What are the rates for using Ablr?
• What is your minimum order amount?
• How do refunds work?
• What kind of support can I expect as a merchant?
• Can I change or amend my instalment plans for my customers?

Business Support 2

• Where can I access marketing materials?
• Where can I get my API credentials?

Getting Started with Ablr 8

• What is Ablr?
• Would I be charged any fees for using Ablr?
• Who can use Ablr?
• How do I register with Ablr?
• How do I use Ablr?

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Managing Payments 14

• How do I make payment?
• What is default payment?
• What types of cards can I use?
• How do I see details of my transactions and my payment schedule?
• Can the repayment date be pushed back?

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Order Issues & Refunds 4

• How do I dispute a transaction?
• Can I get a refund if I change my mind after the first payment? How do refunds work?
• Why am I unable to place an order?
• Why am I still being charged after I returned the product(s)?

Managing Account 8

• How can I update my account details?
• Why is there a restriction on age?
• Why is my account suspended?
• Why is my credit limit on the app zero?
• What is my credit limit?

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